Return Policy

RETURN POLICY

All jewelries are professionally created in Dubai, United Arab Emirates with high quality standards. If for some reason you are not fully satisfied, please note the following instructions:

Any purchases made online must be returned directly to ZEASDC and not to any retails stores. We are unable to accept any returns for items bought in a retail store.

• We will accept returns or exchanges on merchandise in its original unused condition, postmarked within 7 days of receiving shipment for refund or credit, less shipping costs.
• We do not accept returns after 7 days. 
• All sales are final on customized and discounted/sale items 

ZEASDC reserves the right to deny unreasonable repairs, returns, and exchanges.

RETURNS & REPAIRS – SHIPPING

To return merchandise please send all items to ZEASDC. 59/346 SYDENHAM RD., SYDENHAM VIC 3037.

• Please make sure to include your order # on or inside the return package.
• Original purchased receipt must returned back along with the item. Failing to do so return will not be accepted.
• For your protection, please return item in original or comparable box and use a traceable carrier. We cannot be responsible for items that are lost or damaged during return shipping.
• All costs related to return shipping are paid by the customer including customs costs.

To return an item or to inquire about a repair, please email us at zeasdc.au@gmail.com